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Privacy Policy

  

Privacy Policy

Updated at 2021-02-02

Costech Products.

("we,"  "our," or "us") is committed to protecting your privacy. This Privacy  Policy explains how your personal information is collected, used, and  disclosed by

Costech Products.

This Privacy Policy applies to our website,

https://costechproducts.godaddysites.com/

, and its associated subdomains (collectively, our "Service").

By  accessing or using our Service, you signify that you have read,  understood, and agree to our collection, storage, use, and disclosure of  your personal information as described in this Privacy Policy and our  Terms of Service.

Definitions and key terms

For this Privacy Policy:

  • Cookie: small amount of data generated by a website and saved by your web  browser. It is used to identify your browser, provide analytics,  remember information about you such as your language preference or login  information.
  • Company: when this policy mention 'Company','we','us', or 'our' it refers to Costech Products, Mumbai, Maharashtra that is responsible for your information under this Privacy Policy.
  • Country: where Costech Products or the owners/founders of Costech Products are based, in this case is India.
  • Customer: refers to the company, organization or person that signs up to use the Costech Products Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Costech Products and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an  Internet protocol (IP) address. These numbers are usually assigned in  geographic blocks. An IP address can often be used to identify the  location from which a device is connecting to the Internet.
  • Personnel: refers to those individuals who are employed by Costech Products or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other  information 'including a personal identification number' allows  for the identification or identifiability of a natural person.
  • Service: refers to the service provided by Costech Products as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing  partners, and others who provide our content or whose products or  services we think may interest you.
  • Website: Costech Products's site, which can be accessed via this URL: https://costechproducts.godaddysites.com/.
  • You: a person or entity that is registered with Costech Products to use the Services.

What Information Do We Collect?

We  collect information from you when you visit our service, register,  place an order, subscribe to our newsletter, respond to a survey or fill  out a form.

  • Name / Username
  • Phone Numbers
  • Email Addresses

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To  improve our service (we continually strive to improve our service  offerings based on the information and feedback we receive from you)
  • To  improve customer service (your information helps us to more effectively  respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

When do we use customer information from third parties?

We  receive some information from the third parties when you contact us.  For example, when you submit your email address to us to show interest  in becoming our customer, we receive information from a third party that  provides automated fraud detection services to us. We also occasionally  collect information that is made publicly available on social media  websites. You can control how much of your information social media  websites make public by visiting these websites and changing your  privacy settings.

Do we share the information we collect with third parties?

We  may share the information that we collect, both personal and  non-personal, with third parties such as advertisers, contest sponsors,  promotional and marketing partners, and others who provide our content  or whose products or services we think may interest you. We may also  share it with our current and future affiliated companies and business  partners, and if we are involved in a merger, asset sale or other  business reorganization, we may also share or transfer your personal and  non-personal information to our successors-in-interest.

We may  engage trusted third party service providers to perform functions and  provide services to us, such as hosting and maintaining our servers and  our service, database storage and management, e-mail management, storage  marketing, credit card processing, customer service and fulfilling  orders for products and services you may purchase through our platform.  We will likely share your personal information, and possibly some  non-personal information, with these third parties to enable them to  perform these services for us and for you.

We may share  portions of our log file data, including IP addresses, for analytics  purposes with third parties such as web analytics partners, application  developers, and ad networks. If your IP address is shared, it may be  used to estimate general location and other technographics such as  connection speed, whether you have visited the service in a shared  location, and type of device used to visit the service. They may  aggregate information about our advertising and what you see on the  service and then provide auditing, research and reporting for us and our  advertisers.

We may also disclose personal and non-personal  information about you to government or law enforcement officials or  private parties as we, in our sole discretion, believe necessary or  appropriate in order to respond to claims, legal process (including  subpoenas), to protect our rights and interests or those of a third  party, the safety of the public or any person, to prevent or stop any  illegal, unethical, or legally actionable activity, or to otherwise  comply with applicable court orders, laws, rules and regulations. 

Where and when is information collected from customers and end users?

We  will collect personal information that you submit to us. We may also  receive personal information about you from third parties as described  above.

How Do We Use Your Email Address?

By  submitting your email address on this website, you agree to receive  emails from us. You can cancel your participation in any of these email  lists at any time by clicking on the opt-out link or other unsubscribe  option that is included in the respective email. We only send emails to  people who have authorized us to contact them, either directly, or  through a third party. We do not send unsolicited commercial emails,  because we hate spam as much as you do. By submitting your email  address, you also agree to allow us to use your email address for  customer audience targeting on sites like Facebook, where we display  custom advertising to specific people who have opted-in to receive  communications from us. Email addresses submitted only through the order  processing page will be used for the sole purpose of sending you  information and updates pertaining to your order. If, however, you have  provided the same email to us through another method, we may use it for  any of the purposes stated in this Policy. Note: If at any time you  would like to unsubscribe from receiving future emails, we include  detailed unsubscribe instructions at the bottom of each email.

Could my information be transferred to other countries?

We  are incorporated in India. Information collected via our website,  through direct interactions with you, or from use of our help services  may be transferred from time to time to our offices or personnel, or to  third parties, located throughout the world, and may be viewed and  hosted anywhere in the world, including countries that may not have laws  of general applicability regulating the use and transfer of such data.  To the fullest extent allowed by applicable law, by using any of the  above, you voluntarily consent to the trans- border transfer and hosting  of such information.

Is the information collected through our service secure?

We  take precautions to protect the security of your information. We have  physical, electronic, and managerial procedures to help safeguard,  prevent unauthorized access, maintain data security, and correctly use  your information. However, neither people nor security systems are  foolproof, including encryption systems. In addition, people can commit  intentional crimes, make mistakes or fail to follow policies. Therefore,  while we use reasonable efforts to protect your personal information,  we cannot guarantee its absolute security. If applicable law imposes any  non-disclaimable duty to protect your personal information, you agree  that intentional misconduct will be the standards used to measure our  compliance with that duty.

Can I update or correct my information?

The  rights you have to request updates or corrections to the information we  collect depend on your relationship with us. Personnel may update or  correct their information as detailed in our internal company employment  policies. Customers have the right to request the restriction of  certain uses and disclosures of personally identifiable information as  follows. You can contact us in order to (1) update or correct your  personally identifiable information, (2) change your preferences with  respect to communications and other information you receive from us, or  (3) delete the personally identifiable information maintained about you  on our systems (subject to the following paragraph), by cancelling your  account. Such updates, corrections, changes and deletions will have no  effect on other information that we maintain, or information that we  have provided to third parties in accordance with this Privacy Policy  prior to such update, correction, change or deletion. To protect your  privacy and security, we may take reasonable steps (such as requesting a  unique password) to verify your identity before granting you profile  access or making corrections. You are responsible for maintaining the  secrecy of your unique password and account information at all times.  You should be aware that it is not technologically possible to remove  each and every record of the information you have provided to us from  our system. The need to back up our systems to protect information from  inadvertent loss means that a copy of your information may exist in a  non-erasable form that will be difficult or impossible for us to locate.  Promptly after receiving your request, all personal information stored  in databases we actively use, and other readily searchable media will be  updated, corrected, changed or deleted, as appropriate, as soon as and  to the extent reasonably and technically practicable. If you are an end  user and wish to update, delete, or receive any information we have  about you, you may do so by contacting the organization of which you are  a customer.

Personnel

If  you are one of our workers or applicants, we collect information you  voluntarily provide to us. We use the information collected for Human  Resources purposes in order to administer benefits to workers and screen  applicants. You may contact us in order to (1) update or correct your  information, (2) change your preferences with respect to communications  and other information you receive from us, or (3) receive a record of  the information we have relating to you. Such updates, corrections,  changes and deletions will have no effect on other information that we  maintain, or information that we have provided to third parties in  accordance with this Privacy Policy prior to such update, correction,  change or deletion.

Sale of Business

We  reserve the right to transfer information to a third party in the event  of a sale, merger or other transfer of all or substantially all of the  assets of us or any of its Corporate Affiliates (as defined herein), or  that portion of us or any of its Corporate Affiliates to which the  Service relates, or in the event that we discontinue our business or  file a petition or have filed against us a petition in bankruptcy,  reorganization or similar proceeding, provided that the third party  agrees to adhere to the terms of this Privacy Policy.

Affiliates

We  may disclose information (including personal information) about you to  our Corporate Affiliates. For purposes of this Privacy Policy,  "Corporate Affiliate" means any person or entity which directly or  indirectly controls, is controlled by or is under common control with  us, whether by ownership or otherwise. Any information relating to you  that we provide to our Corporate Affiliates will be treated by those  Corporate Affiliates in accordance with the terms of this Privacy  Policy.

How Long Do We Keep Your Information?

We  keep your information only so long as we need it to provide service to  you and fulfill the purposes described in this policy. This is also the  case for anyone that we share your information with and who carries out  services on our behalf. When we no longer need to use your information  and there is no need for us to keep it to comply with our legal or  regulatory obligations, we'll either remove it from our systems or  depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We  implement a variety of security measures to maintain the safety of your  personal information when you place an order or enter, submit, or  access your personal information. We offer the use of a secure server.  All supplied sensitive/credit information is transmitted via Secure  Socket Layer (SSL) technology and then encrypted into our Payment  gateway providers database only to be accessible by those authorized  with special access rights to such systems, and are required to keep the  information confidential. After a transaction, your private information  (credit cards, social security numbers, financials, etc.) is never kept  on file. We cannot, however, ensure or warrant the absolute security of  any information you transmit to us or guarantee that your information  on the Service may not be accessed, disclosed, altered, or destroyed by a  breach of any of our physical, technical, or managerial safeguards.

Governing Law

The  laws of India, excluding its conflicts of law rules, shall govern this  Agreement and your use of our service. Your use of our service may also  be subject to other local, state, national, or international laws.

Your Consent

By using our service, registering an account, or making a purchase, you consent to this Privacy Policy.

Links to Other Websites

This  Privacy Policy applies only to the Services. The Services may contain  links to other websites not operated or controlled by . We are not  responsible for the content, accuracy or opinions expressed in such  websites, and such websites are not investigated, monitored or checked  for accuracy or completeness by us. Please remember that when you use a  link to go from the Services to another website, our Privacy Policy is  no longer in effect. Your browsing and interaction on any other website,  including those that have a link on our platform, is subject to that  website's own rules and policies. Such third parties may use their own  cookies or other methods to collect information about you.

Cookies

We  use "Cookies" to identify the areas of our website that you have  visited. A Cookie is a small piece of data stored on your computer or  mobile device by your web browser. We use Cookies to personalize the  Content that you see on our website. Most web browsers can be set to  disable the use of Cookies. However, if you disable Cookies, you may not  be able to access functionality on our website correctly or at all. We  never place Personally Identifiable Information in Cookies.

Advertising

Advertising  keeps us and many of the websites and services you use free of charge.  We work hard to make sure that ads are safe, unobtrusive, and as  relevant as possible.

Cookies for Advertising

Cookies  help to make advertising more effective. Without cookies, it's really  hard for an advertiser to reach its audience, or to know how many ads  were shown and how many clicks they received.

Remarketing Services

We  use remarketing services. What Is Remarketing? In digital marketing,  remarketing (or retargeting) is the practice of serving ads across the  internet to people who have already visited your website. It allows your  company to seem like they're 'following' people around the internet  by serving ads on the websites and platforms they use most.

Kids' Privacy

We  collect information from kids under the age of 13 just to better our  services. If You are a parent or guardian and You are aware that Your  child has provided Us with Personal Data without your permission, please  contact Us. If We become aware that We have collected Personal Data  from anyone under the age of 13 without verification of parental  consent, We take steps to remove that information from our servers.

Changes To Our Privacy Policy

If  we decide to change our privacy policy, we will post those changes on  this page, and/or update the Privacy Policy modification date below.

Third-Party Services

We  may display, include or make available third-party content (including  data, information, applications and other products services) or provide  links to third-party websites or services ("Third- Party Services").

You  acknowledge and agree that we shall not be responsible for any  Third-Party Services, including their accuracy, completeness,  timeliness, validity, copyright compliance, legality, decency, quality  or any other aspect thereof. We do not assume and shall not have any  liability or responsibility to you or any other person or entity for any  Third-Party Services.

Third-Party  Services and links thereto are provided solely as a convenience to you  and you access and use them entirely at your own risk and subject to  such third parties' terms and conditions.

Facebook Pixel

Facebook  pixel is an analytics tool that allows you to measure the effectiveness  of your advertising by understanding the actions people take on your  website. You can use the pixel to: Make sure your ads are shown to the  right people. Facebook pixel may collect information from your device  when you use the service. Facebook pixel collects information that is  held in accordance with its Privacy Policy.

Tracking Technologies

  • Cookies

We use Cookies to enhance the performance and functionality of our  service but are non-essential to their use. However, without these  cookies, certain functionality like videos may become unavailable or you  would be required to enter your login details every time you visit our  service as we would not be able to remember that you had logged in  previously. 

  • Local Storage

Local Storage sometimes known as DOM storage, provides web apps with  methods and protocols for storing client-side data. Web storage supports  persistent data storage, similar to cookies but with a greatly enhanced  capacity and no information stored in the HTTP request header. 

  • Sessions

We use "Sessions" to identify the areas of our website that you have  visited. A Session is a small piece of data stored on your computer or  mobile device by your web browser. 

Information about General Data Protection Regulation (GDPR)

We  may be collecting and using information from you if you are from the  European Economic Area (EEA), and in this section of our Privacy Policy  we are going to explain exactly how and why is this data collected, and  how we maintain this data under protection from being replicated or used  in the wrong way.

What is GDPR?

GDPR  is an EU-wide privacy and data protection law that regulates how EU  residents' data is protected by companies and enhances the control the  EU residents have, over their personal data. 

What is personal data?

Any  data that relates to an identifiable or identified individual. GDPR  covers a broad spectrum of information that could be used on its own, or  in combination with other pieces of information, to identify a person.  Personal data extends beyond a person's name or email address. Some  examples include financial information, political opinions, genetic  data, biometric data, IP addresses, physical address, sexual  orientation, and ethnicity. The Data Protection Principles include  requirements such as:

  • Personal  data collected must be processed in a fair, legal, and transparent way  and should only be used in a way that a person would reasonably expect.
  • Personal  data should only be collected to fulfil a specific purpose and it  should only be used for that purpose. Organizations must specify why  they need the personal data when they collect it.
  • Personal data should be held no longer than necessary to fulfil its purpose.
  • People  covered by the GDPR have the right to access their own personal data.  They can also request a copy of their data, and that their data be  updated, deleted, restricted, or moved to another organization.

Why is GDPR important?

GDPR  adds some new requirements regarding how companies should protect  individuals' personal data that they collect and process. It also raises  the stakes for compliance by increasing enforcement and imposing  greater fines for breach. Beyond these facts it's simply the right thing  to do. At Help Scout we strongly believe that your data privacy is very  important and we already have solid security and privacy practices in  place that go beyond the requirements of this new regulation.

Individual Data Subject's Rights - Data Access, Portability and Deletion

We  are committed to helping our customers meet the data subject rights  requirements of GDPR. We process or store all personal data in fully  vetted, DPA compliant vendors. We do store all conversation and personal  data for up to 6 years unless your account is deleted. In which case,  we dispose of all data in accordance with our Terms of Service and  Privacy Policy, but we will not hold it longer than 60 days.

We  are aware that if you are working with EU customers, you need to be  able to provide them with the ability to access, update, retrieve and  remove personal data. We got you! We've been set up as self service from  the start and have always given you access to your data and your  customers data. Our customer support team is here for you to answer any  questions you might have about working with the API.

California Residents

The  California Consumer Privacy Act (CCPA) requires us to disclose  categories of Personal Information we collect and how we use it, the  categories of sources from whom we collect Personal Information, and the  third parties with whom we share it, which we have explained above.

We  are also required to communicate information about rights California  residents have under California law. You may exercise the following  rights:

  • Right  to Know and Access. You may submit a verifiable request for information  regarding the: (1) categories of Personal Information we collect, use,  or share; (2) purposes for which categories of Personal Information are  collected or used by us; (3) categories of sources from which we collect  Personal Information; and (4) specific pieces of Personal Information  we have collected about you.
  • Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
  • Right  to Delete. You may submit a verifiable request to close your account  and we will delete Personal Information about you that we have  collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If  you make a request, we have one month to respond to you. If you would  like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA  requires us to disclose categories of Personal Information we collect  and how we use it, the categories of sources from whom we collect  Personal Information, and the third parties with whom we share it, which  we have explained above.

CalOPPA users have the following rights:

  • Right  to Know and Access. You may submit a verifiable request for information  regarding the: (1) categories of Personal Information we collect, use,  or share; (2) purposes for which categories of Personal Information are  collected or used by us; (3) categories of sources from which we collect  Personal Information; and (4) specific pieces of Personal Information  we have collected about you.
  • Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
  • Right  to Delete. You may submit a verifiable request to close your account  and we will delete Personal Information about you that we have  collected.
  • Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If  you make a request, we have one month to respond to you. If you would  like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Contact Us

Don't hesitate to contact us if you have any questions.

  • Via Email: productscostech@gmail.com

Copyright © 2021 Costech Products - All Rights Reserved.

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